Create a new folder on the hard drive before downloading the printer driver.Ĥ.

If not, check cable connections.ĭo not plug in USB cable until directed to do so by the software.ģ. Use the Ethernet cable (included in the box) to connect the printer to the network hub, switch or router.Ģ. Temporarily disable any third party firewall.ġ. Use the Ethernet cable (included in the box) to connect the printer to the network hub, switch or router.ģ. Verify power and wireless status lights are on.Ģ. If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall close all virus protection programs that are running on the computer (see above warning).ġ. Insert print cartridges then close latches. Pull pink tab to remove clear tape from print cartridges. Plug power cord into power adapter and power adapter into printer. Disable each network connection's firewall.ġ.

Some computers have multiple network connections (such as one connection for a local area network, and another connection for a wireless network). Once the printer is installed, reconnect your router to the Internet. * An up-to-date antivirus software programįor maximum virus protection while the firewall is disabled, disconnect your router from the Internet. * A hardware device that provides firewall protection between the Internet and your computer, such as a gateway Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer: Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network. To prevent this issue from occurring, you must temporarily disable your firewall before you install the HP Deskjet 6800 series printer software.Ĭonsult the documentation that came with your firewall for help in disabling it. The error message, 'Setup was unable to detect any printers on the network' appears. Note: Windows XP users with the built-in Internet Connection Firewall may ignore this warning.ĭuring the software installation, the HP Deskjet 6800 series network installer fails to locate the printer on the network. WARNING: If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall you may experience the following 2 issues:

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